I just watched 9-1-1: Lone Star 4×05 "Human Resources" https://trakt.tv/shows/9-1-1-lone-star/seasons/4/episodes/5 #trakt
Owen helps defend Marjan when a rescue complaint forces her to make a challenging ethical decision. Meanwhile, Grace befriends a young boy who becomes a frequent 9-1-1 caller, but when she discovers he may be in some real danger she must step in.