Until I can recover my money, I will stop using GCash, Chinabank mobile, and Instapay. I am still waiting for replies of the ticket and email (my preferred modes of contact).
Recovered. I hate it when something like this happens (me contacting customer support).
In reply to https://twitter.com/icheb/status/1617711800816140290 (https://www.frederickcalica.com/?p=3344639)