Maddie's return to work proves to be more triggering than expected, as she may have returned too soon. Eddie struggles to adapt to his new surroundings.

The 118 responds to a call at a megachurch, where Bobby runs into his estranged mother. Buck is looking to expand his social circle now that Eddie has left.

Following Maddie’s mysterious 9-1-1 call, Chimney returns home to find his daughter alone and Maddie nowhere to be found. He then enlists Athena and Romero to help investigate.

The 118 responds to a fire at a local animal shelter and races to evacuate all the animals. Meanwhile, Maddie takes a 9-1-1 call that sets her on a quest for answers.